How does Dattak handle a cyber claim in practice? On April 23, 2026, Charles Dagouat (Head of CERT) and Chadi Hanna (Head of Claims) walked through the incident response process, from the first reflexes to compensation, with real cases. The webinar was held in French.
The Dattak CERT takes the call, qualifies the incident, conducts the investigation and recommends eviction, eradication and rebuild measures. The Claims team coordinates the experts, explains the available coverage and supports the policyholder through to compensation. Dattak also relies on a network of more than 100 cyber partners.
Encryption of the information system, theft of health data and service unavailability. Dattak covered investigation costs, communication to the victims of the data theft, and business interruption.
An SMS-sending service poorly protected by its vendor was hijacked, resulting in significant overbilling for an automotive retail company. Dattak covered crisis management, investigation and legal support to hold the vendor accountable.
A school paid €45,000 of works to a fraudulent bank account after a contractor's mailbox was compromised. Dattak covered the fraudulent transfers under the cyber fraud cover and carried out a full audit of the mailbox.
Dattak Defense cyber services (cyber scan, cybersecurity audit, Active Directory and Cloud scan, phishing campaigns) are included in the insurance premium, for an estimated annual value of €4,500.
The best defense is Dattak.